Develop a Global Customer Relations Software
Overview
Leader in A/B testing and customer usage analytics. Their products include a headless CMS, Javascript libraries, a fully hosted Application delivery network, and a set of analytics tools.
Services Provided
Successful and timely delivery of the documentation relied on This Dot’s strategy. The project was divided in two main phases: Audit, and Delivery.
Tech-stack
Features
- Testing
This Dot Labs is a development consultancy focused on providing staff augmentation, architectural guidance, and consulting to companies.
We help implement and teach modern web best practices with technologies such as React, Angular, Vue, Web Components, GraphQL, Node, and more.
The Challenge
DigitalOpt Group, a leader in A/B testing and customer usage analytics, reached out to ThisDot Labs a month before their Beta release, seeking extensive documentation for the four major products in their testing suite. his project required extensive documentation to aid in its completion.
Specific Performance
Before starting any documentation product, it is crucial to extensively audit and review the available tools and code. After diligently poring over the tools DigitalOpt Groups presented to our team, This Dot offered insightful suggestions to help future end users ( UX/UI ), and drive changes to the product API / Workflow that would reflect industry standards.
By the end of this phase, This Dot gathered enough information to deliver excellent product documentation, setting DigitalOpt Group up with the ability to further define their product in the future.
The second task involved writing documentation for the four products that make up DigitalOpt Group’s A/B testing suite. The amount of documentation required, and the timeframe available, would have made this task complex to manage were it not for This Dot’s careful planning and agile approach.
The documentation was written using all DigitalOpt Group tools (CMS, ReactSdk, CLI), and fully edited by an internal content team.
The project was completed, to the client’s delight, within the contracted time allowance, and was delivered by the deadline.
This Dot prioritizes client satisfaction by being flexible and adapting within a project to support its success.
Let's see how This Dot can help you
Are you looking for a development consulting firm that can provide staff augmentation, architectural guidance, and consulting to your company? Look no further than This Dot Labs. Our team of experienced developers and managers can help you implement and teach modern web best practices, and deliver your projects on time and within budget. Contact us today to learn more about our services and how we can help you achieve your development goals.
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Portfolio
Our clients are building for the future. Explore This Dot Labs' portfolio, and see how we have helped them achieve their diverse technical goals.
Driving Web3 Innovation: Collaborative Success in Showcasing Chainlink Functions
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Chainlink, the company behind the Web3 services platform and blockchain oracle network of the same name, approached This Dot Labs to build a showcase application featuring Chainlink Functions.
Daily Polished, a members-only e-commerce platform focused on luxury beauty and wellness products
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This Dot Labs took over architectural decision making and development for the e-commerce store and provided a seamless transition with timely deliver of the platform.
WebXR Performance Testing with React: Revolutionizing Mixed Reality Development
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This collaborative endeavor demonstrated the potential of WebXR and showcased the power of leveraging community support and expertise in the open-source ecosystem.
Automating Code Maintenance: This Dot Labs’ Successful Partnership with an Online Metaverse Platform
topics covered in this case study:
Our team created an automated conversion tool to detect newly released code, determine changes introduced by it, and trigger an automatic upgrade to the converted library.
Creating an AI gesture recognition game with next generation Angular and Tensorflow.js
topics covered in this case study:
Ahead of Google I/O in May 2023, the Angular Core Team reached out to This Dot Labs to help them deliver a demo application, showcasing a highly interactive ML integrated application built using Angular with TensorFlow.js in time for the conference.
Enhancing Sentry’s Suite of Debugging Tools with a Cutting Edge Replay Feature
topics covered in this case study:
Sentry’s Emerging Technologies team approached This Dot Labs to augment their team developing a new feature offering a visual replay of user interactions that would seamlessly fit in with Sentry’s portfolio of error and performance monitoring tools.
- See full portfolio